Echelon

Echelon – Elevating Claims Services for the Modern Era

At Echelon, we offer a comprehensive suite of claims services designed for both domestic and international insurers, reinsurers, and self-insured entities. Our proactive approach, combined with extensive expertise, empowers us to effectively minimise the impact of significant losses.

In today’s fast-paced landscape, we understand that staying competitive requires a relentless focus on cost efficiency while maintaining compliance. That’s why Echelon is committed to driving down costs without compromising on quality.

Our innovative framework seamlessly integrates with your existing risk programs, enhancing your organisation’s risk management culture. We collaborate closely with our clients to customise solutions that align with their unique needs, delivering a complete Enterprise Risk Management (ERM) suite that supports both operational and strategic objectives.

Echelon – redefining claims management for the 21st century.

To support Council’s in sustaining their objectives, Echelon Claims Services (Echelon), as a trusted partner, is committed to continuing the delivery of strong claims management results. We provide the ultimate claims service, tailored to meet your needs. Our unrivalled expertise in Local Government helps ensure Council continues to receive claims advice to deliver appropriate outcomes.

We currently manage under excess claims for 45 Victorian councils, a service that is highly regarded and underpinned by our ability to draw on our national and global strengths as required.

The strength of our proposal focusses on continuing to offer you competitive pricing, our experience, the benefits of a robust team and our overarching Client First approach. We have briefly explained our proposition below.

Competitive Pricing

In support of your goal of being sustainable, we will continue to work with you to manage your under excess claims at a competitive price, over the term of the contract. We are committed to providing certainty over your costs whilst continuing to deliver value-for-money in the years to come. 

Our Experience 

The experience of our dedicated public sector team spans more than 30 years, within Local Government nationally and in Victoria across rural, regional and metropolitan regions. We provide a broad base of knowledge and insight into insurance and recommend options that best suit our public sector clients.

From our experience, we have pioneered a management process for Under Excess Public Liability claims for local government.

Our response and our current contracts included within our response, demonstrates our understanding of Local Government and the importance of us working together to deliver the best outcomes for Council and your community. It includes our methodology and highlights our credentials as a trusted claims management team.

Benefits of a Robust Team 

Council will continue to have a dedicated Public Sector claims team whose members have a proven track record of working collaboratively with Council to achieve objectives. This team will continue to work as an extension of Council to provide ongoing administrative support, guidance and advice to you and your employees.

Knowledgeable and familiar staff will continue to support the core service team, who specialise solely in Local Government.

You will continue to have access to our respected and reputed organisation that upholds the values of integrity, experience, transparency, honesty and is proactive in aiming to deliver the best outcomes for Council. 

Contact Echelon:

T: 1800 640 009
E: ecssa@echelonaustralia.com.au